Trakdesk is very proud to announce that our Helpdesk software was ranked Top 20 in two distinct Capterra’s help desk reports: The Top 20 most affordable Help Desk software and the Top 20 Most User-Friendly Help Desk Software on the market. To give you a idea of our accomplishment, there are over 230 help desk software listed on Capterra, so being named to not just one, but two Top 20’s is incredible.

Trakdesk was awarded a maximum of 5 starts for Overall Quality, 5 starts for Value and 4.5 stars for Overall Functionality in The Most Affordable Help Desk Software category. We were also awarded an amazing 5 stars for Ease of Use and Customer Service in The Most User-Friendly Help Desk Software category.

Don’t just take our word for it, here is what Capterra has to say:

We recently released two help desk industry reports that help software buyers research help desk software solutions,” said Rachel Wille of Capterra. “Trakdesk ranked in both the affordable and user-friendly help desk reports. Trakdesk impressed our research team with a clean user interface with easy navigation within their product.

Capterra is widely recognized by software buyers as a source of trusted and unbiased advise. Its buying guides, blog post and user reviews help evaluate all options from an unbiased third-party source.